The project: our client, a leading global software and solutions vendor, had successfully sold its flagship product (this product covers investment accounting, fund accounting, performance measurement and attribution and client reporting) to a number of asset managers in Europe and the Middle East, but lacked sufficient in house implementation resource to execute the installations, and risked failing to deliver successfully in a number of new flagship client accounts.
Challenge: the highly niche skills required – the ability to implement the system under demanding timescales in a number of disparate geographic locations – when experts with in depth knowledge of the system were very hard to locate worldwide.
Outcome: Lexstra had three such implementation consultants who were coming to the end of a major implementation project at a large buy side firm in Frankfurt. All three were reassigned to our client, and at one stage were managing simultaneous implementations in Gibraltar, Rotterdam, Dubai, Cairo and Yemen. All the implementations were successful, and our client secured a number of reference sites as a result.